GOT QUESTIONS?
Frequently Asked Questions
Everything you need to know about Aviato devices, setup, and service.
Yes. Aviato sells physical Amazon Fire TV Stick devices along with professional configuration services. We install and set up streaming applications, optimize device settings, and provide an easy-to-use interface. The device itself is a legitimate Amazon product, and the configuration is similar to what any tech-savvy user could do themselves — we simply save you time and hassle.
The device comes pre-configured with streaming applications. Content access for 1 year is included through supported third-party providers. Aviato does not own or control the content — we provide the device, configuration, and access period. After the included year, you can renew service access or continue using free streaming apps.
No monthly fees for the first year! Your one-time purchase of $199 includes the device, professional configuration, and 1 year of service access. There are no contracts, hidden fees, or recurring charges during this period. After the included year, renewal options are available if you wish to continue.
Yes, Aviato devices work nationwide across all 50 U.S. states. As long as you have a stable internet connection (Wi-Fi or ethernet), you can enjoy streaming content from anywhere in the country. We ship to all U.S. addresses with fast, reliable delivery.
Absolutely not! That's the whole point of Aviato. We handle all the technical configuration before shipping your device. When it arrives, you simply plug it into your TV's HDMI port, connect to your Wi-Fi network using the on-screen guide, and start watching. If you can use a TV remote, you can use Aviato.
For standard definition streaming, 3-5 Mbps is sufficient. For HD content, we recommend at least 10-15 Mbps. For the best 4K streaming experience, 25+ Mbps is ideal. Most modern home internet connections easily meet these requirements.
Aviato provides dedicated customer support for all customers in the United States. If you encounter any issues or have questions about your device, our support team is available to help you via email. We're committed to ensuring you have a great streaming experience.
We want you to be completely happy with your purchase. If you experience any issues with your device within the first 30 days, please contact our support team and we'll work with you to resolve the problem or discuss return options.
Still Have Questions?
Our support team is here to help. Reach out and we'll get back to you as soon as possible.
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